Customer Reviews and Testimonials
Some comments from our customers...
We used the guys at Micro Plus to replace a number of older PC systems with the latest Lenovo PCs and laptops. We had concerns before the project started as we use a lot of older software titles, including some DOS based applications critical to our work. Our fears were unfounded however, and the result is excellent. The new systems are quicker and much more stable and our staff can do what they are paid for more efficiently thanks to Micro Plus. They are now moving our emails and storage to the cloud using Office 365. All together a great service from Micro Plus Computers.
Thought I’d drop you a line now that our new system has settled in. We are all very pleased with it, and especially pleased that we didn’t lose any data, and practically had no down-time. Pete is great – serious IT genius! Please pass on our thanks to Pete and Nick.
Pub Solutions (UK) Ltd
Can I just use this opportunity express my personal thanks and that of the company for the flexible approach you and your team have made to this job and all the hard work during and outside normal working hours that have made the transition for email migration and server replacement as seamless as it has been to most members of staff.
They are always our first port of call in an emergency - being quick to respond when we had a network switch fail - and demonstrated their integrity by selling us a £5 power supply which was the fault and not a new network switch - which maybe some other suppliers might not have been so quick to point out! On more planned purchases, they have given invaluable advice and competitive prices on laptops and other hardware purchases, as well as consumables.
Hunter Bevan Marketing and Design
A big thank you for Micro Plus! One of our Computers went down in a middle of a job - a quick phone call and they were out to sort it. At Scotprint we dont like to let our clients down but with the response we had from you, all the work went out on time. We will always use Micro Plus Computers.
Scotprint UK Ltd
For many years we have treated MicroPlus as always there, no pressure selling, no telesales just how we like it, any problems are no problem. Highly recommended to anyone !!
O G Griffiths
Having known Micro Plus since their inception in 1991 we have found them to be extremely helpful to our business, always willing and able to assist with quality advice and support in an efficient and effective manner. We hold the company in very high esteem.
Bowen Son and Watson
Like any business though a company is judged on its reputation to deal with adversity and thus far Micro Plus has been excellent. I must however highlight Pete though, he is a real asset to your company. Nothing has been too much trouble and unlike our previous support providers nothing is too much trouble, there is a can do attitude and there is easy accessibility to key staff, rather along the lines we try and instil in our own team.
Amberleigh needed a one-stop-shop solution to meet its IT requirements, Paul and Micro Plus give us that service
The technical support and response call out times we have received from Micro Plus computers has been excellent. If excellent was 5 stars we would give them 6.
Director - Vanguard Cleaning Management Solutions Ltd
Micro-Plus have recently installed a new IT system for us. We have been very impressed with the care they took in guiding us through the process. They have been very supportive throughout. We couldn’t have asked for a more professional and helpful service.
Ann Tudor FCA
Tudor Healthcare Accountants
We have been using Micro Plus Computers for 11 years now and I can honestly say I have never been disappointed, we have had complete office systems installed and maintained throughout the years and no problem is too small. I have bought private PCs and laptops with them too. The staff and management are always friendly and approachable and I have no reservations about recommending them to friends, family and business alike.
We were extremely satisfied by the experience received from Micro Plus and we would not hesitate to recommend them to new clients. During the whole process Micro Plus had a man onsite and the desired end result was achieved without any problems. The setup was conducted in a professional way throughout.
Walker Sheppard Group
Foundation Piling Limited have been associated with Micro Plus Computers since 2008 and over the years they have supplied, installed and fitted various pieces of new equipment. In January this year (2014) we had a new Server Installed, and migrated over to Office 365. Your Network Engineer Nick was on site for over a week; Nick is a great guy, and nothing was too much trouble, and he was still working remotely gone midnight some evenings! This in my opinion goes a long way when you are in a very busy business.
Foundation Piling Ltd
I have always found Micro-Plus to have an excellent understanding of ICT in education and their service to be professional and supportive.
Martin Wilson School
We have been working with Micro Plus on our ICT Projects for the last couple of years, and have always been really happy with the service they have provided.
I have been very impressed with your service and will not hesitate to recommend to other Head Teachers. Thanks again.
West Felton Primary School
Derwen College have been associated with Micro Plus Computers since the mid 1990s. We have used them as our main supplier of IT hardware for many years, and have a flexible arrangement with them for our equipment servicing needs after the guarantee periods, providing support beyond the normal boundaries of a service contract. Throughout our association, they have provided an excellent service to the College, being approachable and responsive, and have provided innovative ideas and solutions for a broad range of issues across our campus. Having always been competitive when providing quotations for our IT requirements, alongside other suppliers, they were recently successful with their bid to equip our new Ian Karten IT Suite.
Our school has been a customer of Micro Plus Computers for many years. They have always provided a friendly, professional and cost effective service that has been tailored to our needs.
The Meadows School
I use Micro Plus because they provide good, prompt local service and advice when required. The service has been quick and efficient with competitive pricing. I look forward to dealing with them in the future.
Amberleigh needed a one-stop-shop solution to meet its IT requirements, Paul and Micro Plus give us that service.
We have used Peter and the team at Micro Plus Computers for some time now and have always found them to be most professional and helpful to the school. We have used them for high level support to back up our IT team, and also as a key supplier of equipment to the school. Last year they successfully tendered to supply 300 netbooks for our Year 7 intake and this project has been a great success for the school and our pupils. I am happy to recommend Micro Plus Computers to any local school.
Marches School and Technology College
At the Corbet School we have had support provided by Micro Plus for many years now. Always very responsive and knowledgeable. I have always been pleased with the service they provide.
The Corbet School
Thank you so much for the assistance I received last week. Dan is such a great help with my problems (there are many!) its greatly appreciated. All the staff at micro plus are great and I certainly would not go anywhere else. Dan was also very helpful when I recently purchased my new laptop a few months ago. Will be in touch with Dan for some more help soon.
Your Technician David has just been out to my Parish Office on a home visit to install BullGuard protection in my computer - but while he was here he also kindly assisted me with many other issues just as start-up acceleration and a full disk backup of all my key files, and he also give me a great deal of useful technical advice and clear, simple information which I found extremely helpful and very reassuring. Please congratulate David on his impressive technical skills and his very friendly and helpful customer relations. I shall certainly recommend Micro Plus to my friends, family and fellow Parish Clerks.
We wish to highly commend your staff at the Maesbury Road depot, Oswestry for their patience and the first class way they dealt with my printer repair. People are so ready to make complaints when service is not up to scratch, it's only right when credit is due it is given. Thank you to the team Jason, Sam and Steve.
D and M Butler
Just a sincere thank you for the patient, effective advice I had from your staff yesterday when I called in re my Photoshop crashing. It is now fully restored to health. Many thanks and best wishes.
Just a note to say how pleased I am with my new package. My grateful thanks to Steve, Jason and Leslie who, between you, advised me so well, put it all together and got it running smoothly for me. The icing on the cake is the macro which Steve installed to give me more flexibility in printing on Word - it's fantastic and already well used. I am just as happy with this package as I was at the time with my old one - which Micro Plus put together for me back in 2001. So, another very satisfied returning customer - many thanks, folks.
The lads at Microplus have always been very helpful, and have saved my skin on more than one occasion. I would not hesitate to recommend them.
Good evening Mike. Many thanks for your report and advice. I will do as you say and let you know how I get on. Helen and I appreciate your hard work and detailed report and can truly say you are a credit to Micro-plus Computers, a company Oswestry can feel truly proud of.
Just a quick email to pass on my thanks to your staff. My wife and I have been having dealings with Micro-plus for some years now (I have bought a lap top) and recently we have had more than normal dealings. We have bought various this to upgrade our computers and we have found that without fail your staff have been courteous and helpful, going out of their way to make sure everything has worked properly. Only this morning Ben spend some time on the phone with me helping me to get an external hard drive working. All of this has brought us back from always shopping for things at PC World and we are now using you as our first port of call. Please can you pass on our thanks to your staff, particularly Ben and Steve, best regards and keep up the good work.
My wife's laptop now works again, and is faster than it has been for ages. Great service, at a reasonable price.
Just to say a very big thank you to you and the team for doing a excellent job on my laptop and the service I get every time I visit you. I’ll recommend you to all my friends. First class! All the best.
Steve, just a word to say thanks for sorting the problems with my new wireless modem so quickly. Also, must say what a treat it is for a white-haired old lady like me, to be served in a computer outlet where one isnt patronised; talked-down to; or assumed to be a half-wit!
Originally I was recommended Micro Plus by a few friends who specifically said that the after sales service was excellent and that the staff who work there were always ready to genuinely help. I am someone who can find their way around a computer in general but, as a busy professional, find it to get to grips with some of the underlying stuff. I wanted to buy from a place that was truly bothered about their customer and who would still help out after the gear had been taken home. Everytime there has been an issue, no matter how small to someone really in the computer know, the staff at Micro Plus have always been happy to help out and, ultimately, fix any issues for me without trying to sell me something I dont need! This is refreshing. Their knowledge is excellent and reliable and if they dont know something, they just say so which means I only trust them all the more. Often it is the truly excellent after sales service that is missing these days and this is certainly a Plus at Micro Plus. It is great to know that they are there and I know that whenever I need to replace anything or upgrade in the future then there is only one stop for me - Micro Plus. Thanks again to all the staff
Micro Plus has been the only way I have become a competent user of IT. I have never seen such efficiency. The product is made to the customers specification and how rare is that in IT. Normally we elderly are trying to live up to the machine. You make the machine work for me! The diagnostic skills and service when I killed the computer this week were superb. You are the best.
I am writing to express my appreciation of your help and advice when buying a laptop recently. I would particularly like to thank the technical assistant (I think his name was Daniel) who, very kindly, transferred all my data from my old laptop.
I spent days trying to figure out why I was having so much trouble backing-up my files. I have spent a lot of time and money on my Family History research and I was really afraid that I might lose it. One hour with your Engineer Nick and I was sorted!!
I recently bought my new epson PX810fw Photo printer at a heavily discounted price. Fantastic pricing as the cheapest i could find online was £169.99 and Micro-Plus where £20 cheaper! Also the service I received was exceptional as they highlighted a special offer which gave me an extra year warrenty for free when I purchased a multi-pack of ink, which I needed anyway. Very Happy.
All the staff treat customers with courtesy and they are always ready to help you. They serve you efficiently. They are knowledgeable and if they are in doubt they will ask another colleague. I have used them for years and when Helen left, who was brill, I thought Oh lord will I receive the same patient attention? ... I did. I do.
What I have always found a plus with MicroPlus is their after sales service. As an example I can cite the recent purchase of a modem/router which was not fully compatible with my now aged PC. At no cost to me they resolved the problem the same day and I was up-and-running within the hour. Yes I was quite impressed I have to say.
I always find the staff at Microplus Oswestry to be so friendly and helpful. They always try to explain the problems in plain English without talking down to you. To a person who doesnt understand the internal workings of computers this can be very pleasing. Their prices are always very competitive which means that you havent got to travel to Shrewsbury or Wrexham. I would and have recommended them to my relatives and friends.
I'm a LONG standing customer, and I love this company. Always helpful, friendly and prepared to spend ages giving advice.
I have been working from home in Oswestry for over 10 years now and could not have done it without the support and advice that I receive from Micro Plus computers. Im not a big customer by any standards but from buying ink cartridges to sorting out problems with networks/routers/broadband - they are unfailing prompt, polite and pleasent and, more importantly, they will always put in that extra little bit of effort to ensure that your problem is completely solved making you feel valued as a customer.
Excellent no-nonsense service. Would only use them and would always recommend them.
When my computer crashed, my son and I visited your sales room and we purchased a mother board and accessories to restore the computer to normality. My son had to return to Australia the next day and he re-booted Windows before leaving. Thank you.
Just to say thank you for all your help in choosing a new tablet. Diana and I never once felt under any pressure but experienced true professionalism on your part, your knowledge of product was obvious and you guided us into exactly what we required. In fact we enjoyed the whole experience, plus some fun thrown in. We will recommend Micro-Plus at every opportunity. Regards to all the team, very satisfied customer.