Which? Trusted Trader
What this means
Every Which? Trusted trader has been assessed and checked by Which? trading standards professionals, before being endorsed.
In the words of Which? themselves... "Just like the Which? Best Buy award, our Which? Trusted trader icon highlights the best traders out there"
Which? Trusted Traders is an endorsement scheme that recognises reputable traders who successfully pass a rigorous assessment process. Not just anyone can become endorsed.
The assessment process involves several steps and the team at Micro Plus are very proud to have passed:
A credit check to validate the financial health and stability the business.
Customer reference checks, chosen at random by a member of the Which? Trusted Traders endorsement team to ensure a breadth of our consumers were consulted.
A thorough examination of our business and administrative procedures.
Interview and assessment
We were visited in person by a Which? Trusted Traders assessor and interviewed.
Code of Conduct
Micro Plus Computers abides by the Which? Trusted Trader code of conduct and their terms and conditions.
Only those businesses that meet the high standards of Which? are credited with Which? Trusted trader status.
An extra benefit of using Which? Trusted Traders is that we have Ombudsman Services on hand to offer extra peace of mind. Ombudsman Services provides independent dispute resolution to all Which? Trusted trader customers.
At Micro Plus Computers all of our business processes are designed with the customer in mind, our main objective is customer satisfaction in every case. By becoming a Which? Trusted Trader and adhering to their strict guidelines and requirements we ensure this is checked externally as well as by our own management team.
We were extremely satisfied by the experience received from Micro Plus and we would not hesitate to recommend them to new clients. During the whole process Micro Plus had a man on site and the desired end result was achieved without any problems. The setup was conducted in a professional way throughout
Walker Sheppard Group, Oswestry, Shropshire
Like any business though a company is judged on its reputation to deal with adversity and thus far Micro Plus has been excellent. I must however highlight Pete though, he is a real asset to your company. Nothing has been too much trouble and unlike our previous support providers nothing is too much trouble, there is a can do attitude and there is easy accessibility to key staff, rather along the lines we try and instil in our own team
Lakeside Coaches, Ellesmere, Shropshire